Return Policy

You may return most new, unused license/key/serial key within 14 days of delivery for a full refund. We'll also do a complete refund,  if the return is a result of our error (you received an incorrect or defective item, etc.).
 
Because this is virtual product, guide/courses/online material the customer has to inform us with 14 days of purchase if he wants to cancel the subscription/order. 
 
Once the training hours have started/completed and the customer initiate a refund a certain amount of the transaction would be held back for covering the training fees and the partial refund would be made.
 
In most cases we refund 80-90 percent of the transaction value to the customer.

You should expect to receive your refund within two weeks/ 15 days of giving your product back to the us which is informing us that you are not happy with the product/purchase and want a refund. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your cancellation refund request(1 to 5  Business days) and the time it takes your bank to process our refund request (5 to 10 business days).

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